Reference

The Terms Behind Your Account

These terms set out how your predict4d account works, from the moment you open it on mobile to the first time you request a withdrawal.

Account OpeningPayment RulesVerification StepsAccess by Region
predict4d The Terms Behind Your Account
CONTACT PATHS

Where to Ask About These Terms

Questions about a clause usually come up right before a deposit or a withdrawal, so we keep contact paths close to your account rather than buried in a help centre. Each channel below pulls your account history when you reach out, which saves you from re-explaining a payment method or a session issue from scratch.

Live Chat Reach our live chat from inside your account if a clause on this page doesn't match what you see on screen — mention the section number so we can pull it up fast.
Account Help Email Send verification documents or a terms-related question to our account help channel listed inside your profile; keep the same email you registered with so we can match the account.
In-App Notice Board Check the notice board inside the app or browser account view for the latest update to these terms before you confirm a withdrawal or change your payment method.
DATA & ACCESS

How We Handle Your Account Data

Keeping your account tied to one verified identity is the backbone of these terms, not an afterthought bolted on at the end. Below is what we actually keep, how your device remembers you between sessions, and what to do if you want a copy of your data or a change made to it.

Data We Keep

We store the details you give us at registration plus your transaction history across Touch 'n Go eWallet, Boost and GrabPay so we can verify a withdrawal without asking you twice.

Cookies & Device Memory

Your browser or app keeps a short session cookie so you can move from a mobile check during the day to desktop at night without logging in from scratch each time.

Account Security

We tie your login to an OTP step and flag any sign-in from a new device, which is why a payment method and a verified phone number need to match your account.

Requesting a Change

If you want a copy of your data, a correction, or you want to close your account, write in through live chat or the account help channel and we'll confirm the next step.

Questions About These Terms

A few questions come up more than others once someone actually reads this page instead of scrolling past it. Here's how we answer the ones about switching devices, updates to the terms, and what happens to your account if a clause doesn't apply where you are.

No — the same terms apply whether you log in through a mobile browser or the app; what changes is the login flow, not your rights or obligations as the account holder.

We can update individual clauses, but the version live on this page at the time you use your account is the one that applies, so check the notice board before a deposit or withdrawal.

Only that clause stops applying; the rest of the terms and your account balance stay as they are, and access continues wherever local law permits it.

Yes — the terms require the Touch 'n Go eWallet, Boost, GrabPay or bank account you deposit with to be registered in your own name, matching the details on your account.

Start with live chat and reference your account login; we review the activity log tied to your session before any terms-related decision is confirmed.

You can request a copy, a correction or deletion through the account help channel, and we'll walk you through what's kept for verification versus what we can remove.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.